25%
Increased capacity
Save up to 8 hrs/week per care manager
Save up to 8 hrs/week per care manager
I Agree
Popai builds deep patient context from everyday conversations, driving actions that improve care.
Talk to usCharts, claims, and predictive models can't explain what drives your patient behavior: the barriers, motivations, and preferences shaping their lives.
Patients share those critical details in everyday conversations with care teams across your organization, over the phone, by text, or in person. Popai turns those signals into deep patient context, helping organizations personalize engagement, act on risk earlier, and improve quality of care.
See what one patient conversation reveals
From patient context to action
Loved by frontline teams, trusted by leaders.
After more than 25 years serving New York City’s most vulnerable populations, I’ve learned that many critical insights often come from the conversations we have with our patients. Popai’s conversation intelligence platform aligns perfectly with our ‘We Care for That’ philosophy by allowing our care coordinators to further focus on what they do best: providing compassionate, high-quality care.
The biggest impact that we are seeing is the gift of time and the quality of the notes.
Popai gave us real visibility into how care is delivered and what stands behind our strong results. It’s surfaced clear opportunities to improve the efficiency and effectiveness of care even further.
25%
Increased capacity
Save up to 8 hrs/week per care manager
Save up to 8 hrs/week per care manager
10%
Increase in engagement rates
Outrach timed and framed to each patient's context
70%
Reduction in missed clinical & behavioral escalation
Clinical and behavioral risk surfaced from what patients say
$1.62M
In new captured services annually
Across a 5,000-patients population
Essen Health Care public case study and popai pilot deployments.
Designed for high-complexity care, across every setting
Health Home
Capture every core service and reach every member.
Transition of Care
Catch rising risk and route timely follow-up.
Behavioral Health
Gain whole-person context and keep care plans up to date.
Call Center
Real-time guidance and visibility into every call.
Comprehensive Care Management
Capture time-based codes automatically and create billing-ready documentation.
Care Gap Closure
Identify missed care opportunities and prioritize outreach.
Pharmacy
Understand adherence barriers and time interventions effectively.
Care Coordination/ Outreach
Keep team communication documented and every provider aligned.
Integrated into every care team’s workflow